The full guide
Last verified 2026-10-30
Links checked 2026-10-30 · The site blocks automated checks, so its links are unconfirmed
01What it is and who is there
Capterra is a business software directory where buyers compare tools and read reviews. Visitors are often small and mid-size businesses looking for software in a specific category. Basic listings are free, and Capterra also runs a pay-per-click program for more visibility.
02Cost and what you actually pay for
A basic listing is free. Paid placement works on a pay-per-click basis, where you pay when buyers click through. Check current pricing and bid rules before you start a paid campaign.
03Is it right for you?
It fits business software sold to small and mid-size teams, such as scheduling, accounting, HR or project tools. It fits poorly for developer tools and consumer apps. Without reviews, the free listing does little.
04Before you start
- Create the vendor account and free listing.
- Gather real customers who might write honest reviews.
- Read Capterra's current review and listing guidelines.
05Step-by-step: how to distribute here
- Create the free listing with accurate category, pricing and features.
- Add screenshots and a short video if you have one.
- Ask real customers for reviews through Capterra's review process.
- Watch which category pages show your product and how you rank there.
- Only start pay-per-click once the listing has reviews and your trial converts.
- Set a small budget, track cost per sign-up, and stop if it does not pay back.
06What to post or submit
Listing description:
[Product] helps [business type] [do job] without [pain]. Key features: [feature 1], [feature 2], [feature 3]. Pricing starts at [as on your site]. Free trial: [yes/no].07Common mistakes and do-nots
- Do not write fake reviews or pay for reviews outside the rules.
- Do not start paid clicks with no reviews and no trial.
- Do not pick a category that sounds good but your buyers do not browse.
08How to measure it
- Track visits and sign-ups from capterra.com.
- For paid clicks, track cost per sign-up and per paying customer.
- A realistic test: two to three months for the free listing, one month for a small paid test.
09Time budget
- Before: 2 hours to set up.
- Ongoing: 1 to 3 hours a month on reviews and campaign checks.
10Pair it with
- G2 — reviews for B2B buyers.
- TrustRadius — detailed reviews.
- Google Ads — search ads for the same buyers.
- Case studies and customer stories — proof that converts.
11Sources
- Capterra: https://capterra.com
